Your time at university might be a challenging period for a various number of reasons so it’s important to remember that you are not alone. Whether you are facing academic or personal issues, or simply seeking guidance and support, there is a wide range of free services and dedicated staff available across the university to help you succeed through your university journey. 

Advice Centre

The Students' Union runs a full-service Advice-Centre, located on Floor 5 of Student Central. This service is led by knowledgeable and compassionate staff available to listen to and support all students in topics related to academia, student finance, wellbeing, and housing. You can book an appointment here. 

Peer Support network

This is a confidential service run by students and for students, giving you the chance to sit down and have a chat whether you're feeling overwhelmed with coursework, experiencing homesickness, or simply need a friendly conversation. To schedule an appointment, book a slot via MS Teams or reach out via email at peerlistening@hud.ac.uk. 

iPoint

The Customer Support Advisers and Student Associate team are available to help, support and advice you on any query you might have. Located on Floor 4 of Student Central, iPoint is your gateway to Student Support Services. In addition to the physical location, you can email them at ipoint@hud.ac.uk. 

Wellbeing Services

The wellbeing team is available to help you manage your wellbeing and mental health during your studies. From one-to-one meetings, counselling, support groups, and wellbeing workshops, these are just some of the ways this service is here to support you. To book a one-to-one appointments email studentwellbeing@hud.ac.uk, additionally you can access 24/7 online wellbeing support with Togetherall by signing up with your university email. 

Disability Services

This service provides confidential advice and guidance to students with a range of disabilities and long-term conditions that have a significant impact on their ability to study. You can register with the service in order to receive the best possible support and book an appointment here. 

Careers Service

With a friendly, professional and personal service the Careers team supports all current students and graduates with any aspect of employability, allowing you to achieve your career goals and make satisfying and meaningful choices whether you know what you want to do, or have no idea at all. Book a career appointment here.  

Student Finance Office

This service provides advice on fees, student finance, scholarships, how to manage your budget, and what help is available if you are struggling financially. You can contact them via sfo@hud.ac.uk. 

Computing and Library Services

 These services are designed to ensure you have access to all the resources necessary to take your degree to the next level. For any university related IT support you can visit the Help Centre in the Library or use HudHelp, a digital self-service IT help portal. Open 24-hours a day through term-time the Library has a wide range of books, ebooks, online resources and more to support your studies.  

International student support

The international team is available to help international students with any issues they might face during their studies including visa and immigration support and help adjusting to life in the UK. You can contact them in the International Office on Level 4 of Student Central or by email international.office@hud.ac.uk.  

University Health Centre

The University Health Centre provides health services designed to meet students’ needs, including vaccines, prescriptions and sexual health screenings. Register and book your appointments here. 

Enterprise and Entrepreneurship

This service is designed to help current students and graduates taking the first step towards self-employment, freelancing and starting their own business. You can book a meeting with them or contact them at enterprise@hud.ac.uk. 

Your university journey is a time for growth and discovery and these services are here to support you every step of the way. So don’t be afraid to make use of this guide and take advantage of the various resources available to help you succeed.